What our Customers say...

Testimonials

Great job. We have been very impressed with your professionalism, courtesy and fast response.

I enjoyed working with you over the last few weeks. You and your team are top notch! You made the cleanup process look effortless. The overall finished product is quite impressive. As weird as it sounds, I hope we get to work together in the future. Thanks for everything!

What wonderful job Jodi is doing! My job just took off when Jodi took charge. Jodi's outstanding personality makes her so nice to work with, I appreciate her.

Very courteous and knowledgeable. 

Professional and very thorough.

Professional and courteous!

New facility is top of the line which will only make our customers experience in the event of a loss a little easier to deal with.

Everyone was nice and professional

They each were courteous and prompt with checking in during the whole process. Robert came by after 9pm to make sure I was taken care of. 

They were very professional and focused in their approach. Thank you for your prompt attention to our issue.

I feel like we had VIP service throughout the process. The level of communication and personal attention we received is virtually unheard of with today's customer service standards. Could not be happier.

Jeff Rice was very helpful!

Mark and Chris were very kind and professional. They were always willing to explain the process and provided updates throughout the process. They were very understanding of my work schedule.

Had it not been for Rob, a whole string of things would not have happened. Mr. Logan stated that he will be sending business to SERVPRO because Rob went that extra mile and helped him when he needed it most. He was able to close on the house in the time he wanted and is very grateful for the assistance.

I would highly recommend. Very pleasant to have in my home. Work was up high standards, pleasant to know!

The staff was very knowledgeable and kept me informed throughout the process. Bill, Chris and Ron were very helpful and accessible.

Jeff was super friendly and made this experience with SERVPRO awesome!

Great Company. One of the most hardest working teams I ever seen. Owners are very trustworthy!!

The carpet crew made a huge impact on me with their professionalism and quality of work.

Awesome staff and awesome service always provided to our insureds. SERVPRO of Birmingham takes care of our customers in the manner I would want to be treated and taken care of!

Everyone I dealt with was great! 

 

They were very responsive, thorough, follow up and communicated often and clearly!

 

SERVPRO did an outstanding job!

 

Ms. Tammy was a real treat. She fixed my daughter's room extra special each day. My daughter thought they were there just to fix her room. 

 

It's hard to improve this excellent service! Bill and the weekend help were amazing & super friendly!

Excellent service!

 Prompt, professional, courteous and exceeded my expectations.

The process was great! The people were great!

Service was great, employees were very kind and courteous 

I would like to tell you what a wonderful experience I have just had with your company. During the downpour this morning, water backed up onto my porch (enclosed) and threatened to come into my den. A call to SERVPRO and two young men, Huck & Adam, came to my rescue. They then sent Darin and Hunter to come to take care of my porch and also my basement. I have called several people who are going to look at my situation, and hopefully, to tell me what to do in the future. Thank you again and again for not only to be as willing to help me but also for the caring service people. 

I am a satisfied customer. The people from SERVPRO seem to really care about the customer's feelings. they are so genuine in their concern. Great job. I would recommend SERVPRO to others without hesitation. 

 

I can't say enough about the technicians from SERVPRO of Birmingham. They showed up in no time after being called. Their service was stellar, and they treated my family with the utmost respect. Water issues aren't pleasant, and I was very upset at the time that they arrived, but each person that came in to help offered nothing but positive comments, and assured me that everything was going to be alright. They went above and beyond to call, email, monitor and do what was best for us during the entire process, and for that we're extremely grateful! If you ever need help during a water emergency, don't hesitate to call them!

 

Phillip and Tim were graciously complementary of our team and the quality of work we produce for them. They specifically mentioned the high level of communication, expertise and professionalism that David Hyde has shown them this year. They were very complementary of all the production crews that have worked on site for them as well. The bottom line is they use us because they trust us. -Huck

Thank God for SERVPRO!

Great all around service!